
The pricing option, announced Monday and set to begin May 8, started at $39.
"We recognize the concerns raised that we are profiting from safety and this was never our intent," Biffle wrote in the letter, which Frontier provided to CNN. "We simply wanted to provide our customers with an option for more space."
Earlier this week, in a letter to Biffle, Tennessee Rep. Steve Cohen, Illinois Rep. Jesús G. "Chuy" García and Massachusetts Sen. Edward Markey called the pricing "unreasonable and disproportional," particularly when other airlines had taken similar measures without charging customers.
In his response, Biffle said the airline decided to implement its policy because it is selling more than half of the seats on its flights. Blocking off all middle seats on a plane -- one-third of all seats -- would drive up airfare prices 50%, he said.
CNN's Marnie Hunter contributed to this report.
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May 07, 2020 at 09:25PM
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Frontier Airlines won't charge passengers to keep the middle seat empty following backlash from lawmakers - CNN
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